Effective Date: 7 May 2026

Sunny Side Pro is committed to protecting your personal data in accordance with the Microgeneration Certification Scheme (MCS) and UK GDPR.

1. Who We Are

Sunny Side Pro is a provider of renewable energy solutions including Solar PV, Battery Storage, and Air Source Heat Pumps.

2. What Information We Collect

We may collect:

• Full name
• Address and postcode
• Phone number and email address
• Property and installation details
• Energy usage information (if provided)
• Any details submitted via forms, surveys, or consultations

3. How We Use Your Data

We use your data to:

• Provide quotes and system designs
• Carry out installations and servicing
• Register installations with MCS and relevant bodies
• Process warranties and certifications
• Contact you regarding your enquiry or project
• Comply with legal and regulatory obligations

4. MCS & Certification Bodies

As part of MCS requirements, we may share your data with:

• Microgeneration Certification Scheme
• Certification bodies and auditors
• Product warranty providers

This ensures your installation is properly certified and compliant.

5. Legal Basis for Processing

We process your data under:

• Contractual necessity (to deliver services)
• Legal obligation (MCS compliance)
• Legitimate interest (business operations)
• Consent (marketing communications where applicable)

6. Data Sharing

We do not sell your data. We may share it with:

• Installation partners and engineers
• CRM and software providers
• Regulatory authorities where required

7. Data Retention

We retain your data for as long as required under MCS and legal obligations (typically up to 6–10 years for certification and warranty purposes).

8. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (where applicable)
• Object to processing
• Withdraw consent

9. Data Security

We implement appropriate technical and organisational measures to protect your data.

10. Contact Details

Sunny Side Pro
Phone: 07459 231966
Email: admin.sunnysidepro@gmail.com
Website: www.sunnysidepro.co.uk

11. Complaints

If you are not satisfied, you can contact the Information Commissioner’s Office (ICO).

12. Updates

This policy may be updated periodically to reflect legal or operational changes.